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Tell us more about your booking
 

FAQS

  • A valid Instagram account if booking through the app.

    You will need to provide your:

    Name; Email; Date; Pick-up time; Pick-up and Drop-off location(s); and Group size.

  • Yes, we take bookings on behalf of other parties.

  • We require 50% booking to secure the booking the remainder is to be paid 24 hrs before your journey. If your journey is booked at short notice we will take payment in full before your journey.

  • We value our clients and offer discounts for repeat business please speak to our team regarding our loyalty scheme.

  • We do not charge extra for being stuck in traffic, your hourly rate will be paused.

  • The hourly rate is paused during traffic.

  • Yes, as long as they are accompanied by an adult.

  • We do not allow pets in our vehicles.

  • Yes, we allow certain food and drinks on-board.

  • We have a grace period of 5 minutes before additional fees are incured.

  • We have a grace period of 10 minutes and 30 minutes grace period on airport pickups. Additional costs will be applied if waiting time exceeds this period..

  • Yes, you can add this prior to your journey.

  • Sick bags are provided in vehicles for you. Or speak to the driver as soon as possible to allow time to make a stop?

  • all our vehicles are well maintained and our valeted daily.

Any damage or excessive mess in the vehicles will incur extra charges for valet or repairs